Blog

Feb 25
Training Calendar for 2014
Feb 25
Project HOME Strategic Plan 2011-2016

​We are pleased to announce that the Project HOME Strategic Plan 2011-2016 is now complete!

Thank you to all members of the Project HOME community who provided their thoughtful reflection and feedback during the strategic planning process. Senior Managers will continue to work with teams of staff, residents and alumni to create the Implementation Plan during the summer of 2011. The Implementation Plan will outline specific ideas for achieving each of the strategic goals as well as dashboards for monitoring and evaluating progress. The goal is to complete the Implementation Plan by September 2011. Please contact Jason Alexander or any member of the Executive Team (Sister Mary Scullion, Joan McConnon, Renee Murdock, Patti Holland, Marianne Schuster, Paul Sassani, Amy Burns) with questions about the Strategic Plan or the process moving forward.

 

Feb 24
The U Drive - Best Practices

Everyone at Project H.O.M.E. gets mapped to them a U: drive. A computer’s drives all are designated a letter. A is normally the floppy, C is normally the local machine’s hard disk, D can be the CD-ROM, E the zip, and so on. But you can also map a drive letter to another computer’s drive over a network; if the letter H is unused on my computer, I can map it to someone’s C in order to share files easier. That’s essentially how the P, S, and U drives work. Those drives getting mapped to are stored at IT’s Main office here at 1515 Fairmount.
 
The U drive is meant as a means of extra storage and backup. There is no automatic process by which any of your data is backed up to this drive. You can however set your computer to work off of this drive to save yourself some headaches if you find yourself forgetting to back up your data, or if your computer’s hard drive fails.
Another good practice to get into is to NOT make folders all over the hard drive and desktop. Keeping all your work in one folder, particularly the My Documents folder, will make it easier for a number of reasons.
 
You’ll always know where your work is
If you leave Project H.O.M.E., we can easily collect your data for use by who ever has your position next.
Should IT need to reload Windows or rebuild your machine, backing up your data will take less time, which means you’ll get your computer back sooner, and IT won’t miss anything when backing up your data and inadvertently destroy any of your data. Also when you go to back up your data, everything will be in one place.
 
We can take this one step even further. We can set your “My Documents” folder to work out of the U: drive. Even if you already have a ton of work saved in your “My Documents” folder, this transition is still an easy and safe one. NOTE: Some sites, due to bandwidth restrictions and distance from 1515 Fairmount, might want to skip this section and read on to the one following it, “Directions for low bandwidth sites”
 
Working off of the U: drive
 
Steps:
  1. Right Click on the My Documents folder on the desktop. Go to Properties. - Notice the Target field. It should by default be set to someplace on C.
  2. Change the target to U:\my stuff, or something equivalent. Press OK. - If the folder doesn’t exist, you will be asked if you’d like to create it, simply say yes.
  3. If you have documents already in the My Documents folder on the local machine, you will be prompted… - …To move them to the new location. Select Yes.
Feb 24
Auditorium Cheat Sheet - HLCCTL

View the podium display
If the podium display appears dark, tap the screen until the Matrix Control screen appears.
Note: Tapping on the podium display will toggle between the device you are using (i.e. podium pc, DVD, VCR) and the Matrix Control screen.

View a presentation on the projector
  1. Press the power button on the podium pc inside the cabinet.
  2. From the Matrix Control screen, tap the Projector button, tap the Podium PC button, and then tap the Projector button again. The projector comes down from the ceiling.
  3. If there is audio in your presentation, from the Matrix Control screen, tap the Audio Select button, tap the Podium PC button, and then tap the Audio Select button again. The audio is set to Podium PC.
  4. From the Matrix Control screen, tap the Podium Display button, tap the Podium PC button, and then tap the Podium Display button again. The podium display is set to Podium PC.
  5. Tap the picture of the Computer screen to maximize it. The podium pc screen appears in the podium display and on the projector.
  6. Log in to the podium pc and select the desired program or file.
Listen to an audio CD from the podium pc
  1. Press the power button on the podium pc inside the cabinet.
  2. Place the CD in the podium pc’s CD/DVD drive inside the cabinet.
  3. From the Matrix Control screen, tap the Audio Select button, tap the Podium PC button, and then tap the Audio Select button again. The audio is set to Podium PC.
  4. From the Matrix Control screen, tap the Podium Display button, tap the Podium PC button, and then tap the Podium Display button again. The podium display is set to Podium PC.
  5. Tap the picture of the Computer screen to maximize it. The podium pc screen appears in the podium display and on the project.
  6. Log in to the podium pc and select the desired program or file.
View a DVD on the projector
  1. Go to the Auditorium Control Room and place the DVD into the DVD player.
  2. From the Matrix Control screen, tap the Projector button, tap the DVD button, and then tap the Projector button again. The projector comes down from the ceiling.
  3. From the Matrix Control screen, tap the Audio Select button, tap the DVD button, and then tap the Audio Select button again. The audio is set to DVD.
  4. From the Matrix Control screen, tap the Podium Display button, tap the DVD button, and then tap the Podium Display button again. The podium display is set to DVD.
  5. From the Matrix Control screen, tap the To Control Page button, tap the Device Select button, then tap the DVD button. The DVD player controls appear.
  6. Play the DVD using the DVD player controls on the screen.
View a VHS tape or a digital cable channel on the projector
  1. Go to the Auditorium Control Room and place the VHS tape into the VCR OR power on the digital cable box and select the desired channel.
  2. From the Matrix Control screen, tap the Projector button, tap the VCR button, and then tap the Projector button again. The projector comes down from the ceiling.
  3. From the Matrix Control screen, tap the Audio Select button, tap the VCR button, and then tap the Audio Select button again. The audio is set to VCR.
  4. From the Matrix Control screen, tap the Podium Display button, tap the VCR button, and then tap Podium Display button again. The podium display is set to VCR (the cable channel will play even though it is set to VCR).
    Steps 5 and 6 below only need to be done if you are using the VCR.
  5. From the Matrix Control screen, tap the To Control Page button, tap the Device Select, then tap the VCR button. The VCR controls appear.
  6. Play the VHS tape using the VCR controls on the screen.
Adjust the volume levels
  1. From the Matrix Control screen, click on the To Control Page button. The Control Page screen appears.
  2. From the Control Page screen, click the Mic Control button. The Mic Control screen appears.
  3. From the Mic Control screen, adjust the volume levels of the Front and Ceiling speakers using the two Output Volume controls at the bottom of the screen.
    Note: If for any reason the volume is still too low, please contact the Technology Administrator. Do not touch any of the controls in the Auditorium Control room for any reason.
Shutdown the system after your event
  1. From the Matrix Control screen, click on the To Control Page button. The Control Page screen appears.
  2. From the Control Page screen, click the Shutdown System button. The Shutdown System screen appears.
  3. From the Shutdown System screen, click the red Yes button. The system (including the projector) shuts down.
Notes:
The podium mic should be on and set to the optimal volume at all times. There should be no need to change the mic volume.
If you need a wireless mic or have any other special requests, please let the Technology Administrator know prior to the event.
Please be sure to lock the podium pc cabinet when your event is over.
 
 
Feb 24
Classroom Technology - HLCCTL

All teacher desktop pcs are equipped with the following technology components that can be used to supplement your teaching and training:
  • Epson Projector w/ Remote
  • SMART Board Interactive Whiteboard
  • Digital Cable
  • VCR w/ Remote
  • Epson Photo Scanner
  • CD/DVD Burner
  • Sony DSC-352 Digital Camera and Media Reader
The following is a brief overview of these components and some information on general operating procedures.
 
SMART Board Interactive Whiteboard
 
The SMART Board interactive whiteboard is a great tool for presenting information, allowing you to control your applications by touch and to write over these applications with a pen tray stylus. You can write on the screen or erase your annotations using the styluses and eraser in the pen tray, the various tools available in the Floating Tools, or a combination of both.
  1. Power on the projector.
  2. Set the projector to Computer 1 using the remote.
  3. Writing over Applications with the Pen Tray Styluses
    Start an application on your projected interactive whiteboard, select one of the four colored styluses from the pen tray, and write in the color you selected. To write in a different color, place the stylus you first used back in its slot and select another. Since the color recognition comes from the slots in the pen tray rather than the styluses themselves, ensure that each stylus is returned to its proper slot when you finish using it.
    If you touch the interactive whiteboard after writing on it, and then replace the stylus in the pen tray, the annotations you just made will disappear. If you accidentally clear the screen, open the Floating Tools and press the Restore Annotations button. The last cleared annotations are restored to view.
  4. Using the Floating Tools
    The Floating Tools palette is a portable, customizable set of tools that floats over all applications and allows you to perform a wide variety of operations. With the Floating Tools open, you have access to a virtual version of the pen tray tools. In addition, the default Floating Tools palette includes a number of tools you won’t find in your pen tray. See the diagram below.
    1. Pen - Used to write or draw freehand-style over any application (same as the pen styluses in the tray)
    2. Highlighter - Highlights an area of the screen for emphasis without overwriting the underlying image
    3. Eraser - Use to erase freehand annotations (same as the eraser in the tray)
    4. Right-Mouse Click - Produces a right-mouse click the next time you press the interactive screen
    5. Launch Spotlight - Produces a spotlight effect on the screen
    6. Screen Pointer - Produces a movable pointer in the shape of a large arrow
    7. Clear / Restore Annotations - This tool toggles between two states. When annotations are on the interactive screen, the button is in the Clear Annotations state. As soon as the annotations are deleted, the button changes to Restore Annotations
    8. Left-Mouse Click - Enables you to return to a left-mouse click after using a pen or drawing tool
    9. Captures current screen (including annotations) into Notebook software
    10. Captures selected area of the current screen (including annotations) into Notebook software
    11. Saves annotations as a drawing object in Word or Excel
    12. Saves annotations as text in Word or Excel
Digital Cable
  1. Power on the projector.
  2. Power on the VCR and set it to channel 4.
  3. Power on the cable box.
  4. Set the projector to Video using the remote.
  5. Change channels using the arrows on the digital cable box.
VCR w/ Remote
  1. Power on the projector.
  2. Power on the VCR and set it to channel 4.
  3. Set the projector to Video using the remote.
  4. Control the VCR using the remote.
Epson Photo Scanner
  1. Power on the scanner.
  2. Place the picture or document face down in the scanner and close the lid.
  3. Go to All Start-Programs-Microsoft Office-Microsoft Office Tools-Microsoft Office Document Scanning.
  4. Select a preset for scanning in the Scan New Document window.
  5. Select the Scan button in the Scan New Document window.
    • Note: If you scanned a document with text and you want to be able to edit the text, select Tools-Send Text to Word.
  6. Save the picture or document to the desired folder.
CD/DVD Burner
 
All teachers have User directories and Classroom shares to which data can be saved. However, if necessary, files can be saved to a CD or DVD using the Roxio Easy CD Creator software. You can obtain CDs/DVDs and get support burning CDs/DVDs from the Network and Academic Technology Administrator.
 
Sony DSC-352 Digital Camera & Media Reader
 
You can obtain a digital camera and get a quick review of its functionality from the Network and Academic Technology Administrator.
Media readers are connected to all of the teacher pcs. Rather than having to hook up the digital camera to your computer, simply remove the memory card from the digital camera and insert it into the media reader. The media reader will show up as drive E: under My Computer. You can then copy the files to your my Documents folder on the pc and delete the files on the memory card to free up space for taking more pictures.
 
You can obtain additional memory cards (if you are going to be taking a lot of pictures) from the Network and Academic Technology Administrator.
Students should save their files to the classroom shares on the network. Do not have students save to the My Documents folder or any other folder locally on each pc. Any files saved locally will be deleted when the pcs are reconfigured each semester.
 
Be sure to power down the pcs and projector and the end of class.
Feb 24
Scheduling a Meeting in Outlook

​Have you ever agreed to a meeting time and place with someone but forgot to put it on your calendar? Or, recorded the right time but the wrong date for a meeting? Well, Microsoft Outlook provides a very easy way to request and schedule meetings with other Project H.O.M.E. associates to help avoid these scheduling problems! Read on!

Follow these steps the next time you want to schedule a meeting with another Project H.O.M.E. associate (Note: if you send a Calendar invite to someone outside PH they may be able to use this if they are running Microsoft Exchange, if not, they will receive a text based version of the invite without the interactive capabilities):
  1. To set up a meeting, open Outlook (easy so far!)
  2. Click the Calendar icon (see below), usually on the left side of your Outlook screen.
  3. Your Calendar will appear. Pick the date and then highlight the time you want to schedule the meeting by clicking beside the meeting start time with your mouse and dragging down to the end time. (See image below. Dark blue indicates the highlighted time.) Click on the highlighted time with the right-hand button on your mouse and select “New Meeting Request” (using a left click)
  4. A Meeting email will appear. In the To: field, add the invited associates just as you would address an email. Next, input the Subject and Location of the meeting in the appropriate fields. The body of the email can include any additional message, preferably the purpose and agenda for the meeting.
    * You can also verify the date and time on this Window. Make any changes you need to on this screen by using the drop-down arrows next to the fields.
  5. On the above Window screen shot, you can click the Attendee Availability tab in the upper left part of the email. A new Window will appear displaying the invited attendees and their availability. See the following screen shot.
    • Blue indicates “busy”, purple indicates “conflict” and gray indicates “free”. If an invited attendee’s calendar cannot be viewed, a white, horizontal bar will appear with black diagonal lines.
    • You can move the green and red horizontal bars on this page to change the date\time.
    • When you have settled on a date\time, click the “Appointment” tab in the upper left part of the window.
    • NOTE: This will only work for attendees located at 1515 who are actively using their Outlook calendar to record meetings.
  6. Click Send! The invitees will receive a special Meeting Request email that REQUIRES A SPECIAL RESPONSE!!!
  7. If you receive a Meeting Request you have the option to reply using the buttons at the top left side of the message: “Accept”, “Tentative”, or “Decline”. To reply, open the invite message (which will appear with a special icon in the left-hand column in your inbox), as shown below. The response will be sent back to the person that sent the meeting request AND it will automatically be scheduled in your calendar!!!
  8. Meeting organizers, once the attendee replies back you will receive an email confirmation (if the recipient chooses) or their response is automatically saved in your Outlook Calendar meeting You can open the scheduled meeting in your Outlook Calendar, click the Attendee Availability tab and track responses.
Feb 24
Outlook Web Access

​Instructions for using Outlook Web Access [accessing your Project H.O.M.E. email from home or off-site].

  1. On a computer connected to the Internet, open the Web browser (Internet Explorer, Netscape, etc.).
  2. In the “Address” bar type: https://mailhost.projecthome.org/owa
  3. You will be prompted to enter your Project H.O.M.E. username, password, and Domain. Precede your username with “ HOME\ ” [no quotes] , enter password and leave domain blank. DO NOT CHECK “ Save this password in your password list” !!
  4. You are connected to your Project H.O.M.E. email!
If you experience problems logging in email or call the Helpdesk - 215-232-7272 x4357.
Feb 24
Outlook 2010 Automatic Replies (Out of Office)
  1. Open Outlook 2010
  2. Select the File tab (upper left side of screen)
  1. Select Automatic Replies (Out of Office)
  1. Select Send automatic replies
  1. Enter messages for both Inside My Organization and Outside My Organization
  1. If desired, check Only send during this time range: and then enter dates to be away
  1. Click Ok
note: When you next enter outlook it will ask if you want to turn it off.
Feb 24
New Account Requests

​When a new employee is hired, an account needs to be created for him/her. This account grants the employee access to email, file shares, the intranet and local computer access. The account must be requested by the employee’s manager 2 business days prior to the employee’s first day.

 
Procedure:
Submit a ticket to "Helpdesk Requests" (on the right menu) or send an email to helpdesk@projecthome.org
The request must contain the following information:
  1. Employee full name (correct spelling is important)
  2. Title
  3. Site
  4. Computer needed? / is everything functional
  5. Phone needed? / is everything functional
  6. Phone number and extension
  7. Start date
  8. Special requests
    1. Specific file access
    2. Alternate printer setup
    3. Etc.
Feb 24
Email signature instructions for Office

​Open Microsoft Outlook

  • Click File in the top menu
  • Select Options
  • Click the Mail tab (along the left)
  • Click the Signatures… button (3rd down on the right)
  • Copy signature template from memo or below
Name
Title
Specific Program, if appropriate
Project H.O.M.E.
Address
Address
Phone Number
Fax
Join our cause on Twitter or Facebook - United Way Donor Choice #09843
None of us are home until all of us are home.
The information and any attachments contained in this email message may be privileged, confidential, and protected from disclosure.  If you are not the intended recipient, any dissemination or copying is strictly prohibited.  If you think that you may have received this email message in error, please notify the sender at the email message at the email address above
 
  • Click New
  • Paste template into screen and update information
If you need assistant please contact helpdesk at 215-232-7272 x4357
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